Common questions

Group buying allows individuals to join together to purchase skincare and other products at a discounted rate. By pooling resources, members can unlock lower prices that are typically unavailable for single purchases. When you participate in a group buy, y...

Once a group buy reaches its minimum threshold and the order is placed, we process the shipping of products directly to the specified address. Shipping times may vary based on the supplier and your location. Typically, you can expect delivery within 7-20 b...

Our return policy for group buys is straightforward. If you receive a defective or incorrect product, please contact us within 14 days of receiving your order. We will guide you through the return process and try to facilitate a replacement or refund. Howe...